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Curiosity Guaranteed:
Unlocking Authentic
Sales Excellence

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KJB Sales Consulting partners with you to create personalized strategies that drive real results. By embracing curiosity and authenticity, we build trust and meaningful connections to help your business reach its full potential.

Our goal is to transform the sales environment by nurturing curiosity, empathy, and authentic connections, enabling businesses to unleash their sales capabilities and attain boundless success. We are firm believers that when every interaction is fueled by curiosity, each solution is tailored with accuracy, and every conversation showcases empathy, every client can reach unparalleled levels of success.

The More You Know The More You Close book

A KJB Must Read!

The More You Know, The More You Close: The Power of Curiosity-Driven Sales 

 

5 star rating

Who We Serve

Senior Living Providers

We partner with providers to boost occupancy, enhance resident experiences, and foster trust with families. Our strategic guidance ensures your sales and operational efforts align with the care you deliver.

Community Teams

Our personalized coaching and training programs empower community-based sales teams to connect with prospective residents and families. We focus on improving relationship-building to drive conversions and long-term success.

Senior Living Adjacent Businesses

For businesses that support the senior living industry – such as home care, hospice, CRM providers, financial services, and mystery shopping firms – we offer insights to better align your offerings with the needs of senior living clients.

REITs (Real Estate Investment Trusts)

We work with REITs in the senior living space to optimize property performance and maximize returns. Our expertise helps you enhance occupancy rates and streamline operations while maintaining resident satisfaction.

Our Clients

grace mgmt
spring arbor
vectre
monarch communities
model55
viva retirement communities
country meadows retirement communities
second act financial services
benchmark
duke health
commonwealth senior living
american house senior living
aramark
mbk senior living
senior lifestyle
arosa
aspenwood company
acl a closer look
capstone hospice
american healthcare reit
revera
further
pruitt health
newstart denture and implant partners
ira capital
kadan homecare
volante senior living

What Our Clients Have To Say

{I can’t say enough great things about KJB Sales Consulting. Kelly and Jess bring a level of experience and authenticity that’s hard to find. They understand the regional landscape like no one else, and they’re not just consultants—they’re true partners. And Brigitte—she just gets it. She knows exactly what you need and connects you to the right resources, people, or opportunities to make it happen. That kind of intuition and responsiveness is rare. If you’re looking for real-world strategies, personalized coaching, and a team that genuinely cares about your success, you can’t go wrong with KJB. Grateful to have them in our corner!
5
Stephanie Sanderoff
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Brigitte is fantastic – I especially was grateful for her willingness to work with a very tight timeline. Her insights were invaluable, and I appreciated her responsiveness and professionalism.

5
Katy Rosenbaum
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KJB Sales Consulting hosted an exceptional training workshop for my team of 30 sales professionals. The training was not only engaging, but focused on practical applications. I highly recommend KJB for sales training!

5
Nicci Franklin
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The KJB team knows their stuff when it comes to senior living sales and business development. Their experience in the industry makes them a great asset to any operator looking to level their sales strategies.

5
Katie Holt
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The KJB team is a huge asset to any operator looking to improve their sales process and training program. They have the expertise, grit, and determination needed to help any team excel.

5
Sarah Sheridan
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It has been a pleasure working with the entire team at KJB Sales Consulting! Their breadth of experience and level of expertise bring great value to every engagement. A true gift to partner with professionals who are exceptional and wonderful people.

5
Kymm Clark
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Brigitte is always fantastic to work with. She brings substance, creativity, experience, and warmth to each project. She provided a customized presentation for my healthcare team to increase their understanding of sales and how to maintain meaningful relationships with our partners. My team thoroughly enjoyed the intimacy of the presentation and we have had several requests to have her back.

5
Heather Stewart
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Brigitte and her team have years and years of experience and knowledge. They worked with our team to help us understand how to take marketing and transition it into relationship building. They helped us look into the future and gave us tips and tricks for truly building a referral partnership.

5
Barbara Patterson
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We had our first project with the KJB team, and it was an incredible experience. Their approach, steeped in their expertise, was at the forefront of every interaction. We found their findings and direction to be exactly what we needed. We look forward to future projects together!

5
Janine Witte
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Working with KJB has been an incredibly positive experience from start to finish. Unlike many consulting firms that can come across as judgmental or overly critical, the team at KJB approached our partnership with genuine interest in our success and a collaborative spirit that set them apart. From our very first meeting, it was clear that they weren’t just here to point out what we were doing wrong. Instead, they offered insightful and constructive feedback that truly came from a place of wanting to help. They listened to our goals, understood our challenges, and worked closely with us to develop strategies tailored to our specific needs.

5
Ahkira Beverly
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I had the privilege of working with Kelly Singleton Myers, an exceptional executive sales coach who truly understands the retirement living industry and is helping to make a meaningful impact in her field. Her experience and deep insights resulted in invaluable guidance to support me with navigating my national coaching sales strategies. Her supportive demeanor created a safe space for growth and exploration, making our sessions both enlightening and empowering.

5
Julie Anthony
National Sales Coach and National Trainer
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Working with Jessica Phaup over the past year has been a game-changer for me. Coming into a Partner Relations Manager role at a home care company with a nursing background and very little sales experience, I knew I needed guidance – and Jessica delivered that and so much more. She has a natural ability to mentor with both clarity and compassion. Her approach helped me build confidence, develop meaningful connections, and truly understand the foundations of relationship-based sales. Jessica tailored her coaching to my strengths and background, which made everything feel achievable and authentic. I’m so grateful for her insight, encouragement, and the real-world tools she’s given me. I can confidently say I wouldn’t be where I am today without her support. Highly recommend Jessica and KJB Sales Consulting to anyone looking to grow in sales – especially if you’re coming from a clinical or non-sales background!

5
Kahloe
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Jess has been instrumental in coaching us on sales strategy. She brings a clear, thoughtful approach that has helped us better understand our audience, refine our messaging, and identify the most effective channels to reach potential clients. Her feedback is always actionable, and she asks the right questions to challenge our thinking and push us to improve. Our team feels more confident and aligned in our sales efforts.

5
Dina White
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Jessica and the KJB team are a fantastic group of experienced leaders who inspire and give thoughtful, insightful guidance – helping develop our skills and provide valuable support. Able to focus and adept at listening, they quickly understand our needs and challenges, communicating effectively to help us with solutions. Their positive and optimistic attitude are such a plus and have been a big help to our organization. We admire and respect them tremendously!

5
Gregory Maguire
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This team did a fantastic job developing and executing sales training for our team. They assume a unique approach to the customer experience and hands-on exercises that provided our team with great tools for success.

5
Becky Price
VPS
MBK Senior Living